Half your house has no power? This usually means a specific circuit or phase has a fault. Find out the likely cause and what to do next.
Diagnose Your ProblemWhen half your house loses power but the other half is fine, you almost certainly have a fault on a specific circuit breaker or group of circuits in your DB board. This is different from a full outage — it tells you the problem is internal and isolated to part of your electrical system.
In homes with larger DB boards, circuits are often grouped by area — bedrooms on one breaker, kitchen on another, and so on. A tripped or failed breaker for one group will knock out everything on that group while the rest of the house continues normally.
In older homes or properties with three-phase supply, a lost phase can also cause exactly half (or a third) of the home to go dark. This is a more serious issue requiring urgent attention.
Checking the DB board for tripped breakers is the logical first step, but only a qualified electrician should investigate why a breaker has tripped or replace a failed breaker.
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Partial power loss is a high urgency issue. Even though part of your home has power, the underlying fault — whether a failing breaker, a wiring short, or a lost phase — can worsen quickly and may pose a fire or safety risk.
A lost phase on a three-phase supply is particularly urgent as it can damage three-phase appliances (like some geysers and stoves) that continue to run on the remaining phases. Call an electrician the same day.
The signs you notice at home can help determine how serious the issue is and how quickly a professional should attend.
This usually indicates:
Circuit overload or minor fault — the breaker protected the circuit from an overload, likely caused by too many appliances or a brief fault.
Urgency: Medium
Recommended action:
Reduce appliance load on that circuit before resetting. Monitor for repeat trips. If it trips again, call an electrician to investigate the circuit.
This usually indicates:
Failed circuit breaker or serious wiring fault — the breaker or the circuit it protects has a fault that prevents normal operation.
Urgency: High
Recommended action:
Do not repeatedly force a breaker that won't stay on. Call a qualified electrician to test the circuit and replace the faulty breaker or trace the wiring fault.
This usually indicates:
Lost phase on three-phase supply — one supply phase from the municipality or Eskom has been lost, affecting all circuits on that phase.
Urgency: Emergency
Recommended action:
Switch off large appliances like the geyser and stove immediately to prevent motor damage. Call an electrician urgently — they will need to contact the municipality if the fault is on the supply side.
Homeowners can safely look at the DB board to identify which breakers have tripped and attempt to reset them once. You can also check whether the problem coincides with a specific appliance being switched on.
Replacing a circuit breaker, investigating why a breaker won't reset, or diagnosing a lost phase requires a registered electrician with the correct testing equipment. These are not DIY tasks — working inside a DB board carries a serious risk of electrocution, and incorrect repairs are illegal under South African electrical regulations.
The electrician will first test supply voltage at the DB board to determine if a phase has been lost or if the problem is internal. They'll check each breaker's condition using a multimeter and test the affected circuits for continuity and insulation resistance.
If a wiring fault is found, they'll trace it to the source — often a damaged cable in the wall, a faulty fitting, or a failed appliance connection. Faulty breakers will be replaced with correctly rated units, and the board will be checked to ensure all circuits are properly labelled and protected in line with SANS 10142.
A persistent wiring fault on a circuit that isn't properly protected — or a breaker that has failed in the on position — can allow sustained fault current to flow through wiring, generating dangerous heat and potentially causing a fire inside the walls.
A lost phase left unaddressed will cause single-phase appliances connected to the dead phase to stop working, but more critically, three-phase motors and heating elements that attempt to operate on reduced phases will overheat and burn out, resulting in expensive appliance damage.
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